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Overall, were we able to resolve your issue to your satisfaction? *
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We are sorry to hear we were unable to resolve your issue to your satisfaction. We would like to do everything we can to rectify this and to prevent it from happening in the future. To this end, we would really appreciate any additional information you can provide that would help us identify the issue and its details(e.g. Schulich support reference number aka SIT number, the name of the individual or group you dealt with, provide us with your contact information in the fields at the bottom of this form, etc).
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Overall, would you agree that the Schulich IS team met your customer service expectations? *
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Overall, would you agree that the Schulich IS team was courteous and professional towards you when we engaged with you? *
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Would you agree that the Schulich IS team was technically knowledgeable about the issue you required support on? *
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